DEPOSITS AND WITHDRAWALS POLICY

Deposits and withdrawals must be made via our Client Portal.

Deposits

1. Deposits can be made from inside our Client Portal. Not all deposits made will be reflected in your account immediately. Refer to the deposit methods available on the Deposit Page of our website for more details.

2. Deposit facilities are to be used for trading only.

3. Funds deposited into a trading account should be made from a source (e.g. credit/debit card, bank, alternative payments account, etc.) that is in the same name as the trading account.

4. At our discretion, Vantage may require confirmation of funding account ownership at any time (credit card, bank account, alternative payments account, etc.) before funds can be credited into a trading account. For example, a client may be required to produce a scan copy or card photo should he or she wishes to deposit using a credit or debit card. Failure to comply with this policy will result in rejection of the deposit. Please redact the credit card numbers to only show the first 6 and the last 3 digits (for example, 1234 56 ████ 234).

5. If we choose to waive or cover any fees, we can only cover fees that we see. Other fees charged by your bank, intermediary bank and/or our financial institution remain your responsibility.

6. Vantage will not be liable for any losses (including auto or forced liquidation event) incurred as results of delays in processing your deposit, including and not limited to payments made to cover on-going margin requirement. Only cleared funds are deposited into a trading account. It remains the client’s responsibility to ensure his/her trading account(s) have sufficient funds to cover margin requirements.

7. Should there be an unforeseen delay in funds being uploaded to MetaTrader 4, it remains the client's responsibility to ensure that their trading account has the necessary funds available. This may involve using alternative payment methods to ensure seamless execution of trading activities without interruption.

8. There is a restricted maximum deposits of $10,000 base currency units (except HKD and JPY), as may be revised from time to time at our discretion.

9. Payment options accessible to you may differ based on factors like your account's base currency and your geographical location. For a comprehensive view of the available payment methods, please refer to your client portal.

Withdrawals

1. Withdrawals can be made from inside our Client Portal. Not all withdrawals made will be reflected in your account immediately. Refer to the withdrawal methods available on the Withdrawal Page of our website for more details.

2. To ensure compliance with anti-money laundering/counter-terrorism financing (AML/CTF) rules and regulations, Vantage enforces a policy whereby withdrawals are processed exclusively to the same account (e.g., credit/debit card, bank account, alternative payments account, etc.) from which the initial funds were deposited. Vantage reserves the right, at its absolute discretion, to reject instructions for returning funds to a different account without providing justification. Clients may also be asked to furnish additional information and documents as deemed necessary by Vantage prior to the processing of any withdrawal instructions.

3. Withdrawals are generally processed within 24 hours. Depending on the withdrawal method chosen, it can take between 1-7 business days (or more) for you to receive your funds. Do take note that a single withdrawal request could be carried out via more than one transaction by the company, in order to meet the total withdrawal amount request. The company shall not be held liable for any deposit/ withdrawal processing delays that are caused by payment systems.

4. Withdrawal via bank wire generally requires 3 to 5 business days (or more) to complete. Do keep in mind that a single withdrawal request could be carried out via more than one transaction by the company, in order to meet the total withdrawal amount request. While we do not charge any fees, you may still need to pay other charges made by the banks and any intermediaries involved at your expense. In general, an international bank wire transfer costs USD25.

5. Trading profits or any account balance exceeding the initial deposit amounts preferably refunded via Bank Wire.

6. Clients acknowledge they may be required to provide additional information and/or documents on, among others, the source(s) of the funds and/or source of wealth in general when processing a withdrawal request or at any time during their journey with Vantage. Vantage reserves the right to refuse to process a withdrawal request where a Client does not provide all required information, and/or where Vantage has reasonable concerns that doing so may result in breaches of the AML/CTF laws and regulations.

7. Clients acknowledge Vantage does not guarantee a recall of a financial transaction under any circumstances and that Vantage is not liable for any losses suffered as a result of providing incorrect instructions/details of the destination account.

8. Vantage reserves the rights to refuse to process a withdrawal request if it has reasonable grounds to believe that the trading account may result in deficit or cause the account to fall below the margin requirements.

9. Vantage reserves the rights to refuse to process a withdrawal request if it has reasonable grounds to believe that the trading account may turn into a negative balance after the withdrawal request is processed or if the trading account is subject to a charge-back investigation.

10. If your account was funded by credit card and a withdrawal is requested within 12 weeks, this withdrawal will be refunded back to the original credit card. However, please be aware that the method of returning client funds is solely determined by Vantage at its discretion.

Third Party Payments

1. Third-party deposits and withdrawals are prohibited. We operate a "return to source" policy. For example, if funds were deposited using Skrill, we would refund you via Skrill along with any profits. The same applies to bank wire, credit card, Neteller, and the other funding options we offer. If for any reason, we are unable to return the funds to the source, we will refund, preferably, via bank wire in the name of the trading account holder.

2. If, for any reasons, Vantage becomes aware of a payment made from a third party, Vantage is entitled to reverse the payment, close any open positions, null any profits gained, or/and terminate the trading account. Vantage will not be liable for any losses as results of breach of this policy.

Additional Terms

1. Vantage covers the merchant fees for Neteller, Skrill, E-wallets, Alternative Payment Methods (APMs), and Credit Card deposits on behalf of our clients. We hereby stipulate that our provision of this service is contingent upon clients utilizing it solely for the purpose of depositing funds to engage in trading activities. Any misuse of this facility, including but not limited to attempting to exploit the system for personal benefit, such as accruing reward points on their account, shall constitute a breach of this agreement. In the event of a breach of any terms and conditions, merchant fees may be charged to the users.

2. If a client deposits funds via Neteller, Skrill, E-wallets, APMs or Credit Card, and then requests a withdrawal of these funds with no trading (or minimal trading) on their account, then we reserve the right to charge the applicable merchant fees and a discretionary handling fee to the clients account upon their withdrawal. We will actively notify clients where we find suspicious activity. Recurring cases of abuse will see the clients account immediately closed.

3. This policy cannot be exhaustive. Additional conditions or requirements may apply at any time due to regulations and policies, including those set in order to prevent money laundering and counter terrorism financing. Usage of this site and services is subject to the Client Agreement and other operative agreements which may be amended from time to time at Vantage’s sole discretion.

4. Please note that Skrill/Neteller is no longer available for clients residing in certain countries. If you are experiencing any issues with failed Skrill/Neteller transactions, kindly confirm whether you are located in a country that is serviced by Skrill/Neteller. For further information, please visit the following links: Skrill non-serviced countries or Neteller non-serviced countries.

*In addition, international bank wire transfers may incur fees charged by your financial institution. Please check with your financial institution for more information.

¹Subject to, among others, 3-D Secure (3DS) authentication, risk management and daily limit measures.